Viva Medicare
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Your Pharmacy Benefits via Mobile App

If you have drug coverage through your Viva Health plan(i), our Pharmacy Benefit Manager – Express Scripts® – offers an advanced mobile app that allows you to easily access your pharmacy benefits and take advantage of helpful tools.

Simply search for "Express Scripts" in the app store on your smartphone or tablet and download the app to your device.

THROUGH THE APP, YOU CAN:

  • Find out if a drug is covered
  • Determine your cost for a covered drug
  • Locate the nearest pharmacy
  • Enroll in home delivery and request home delivery refills and renewals
  • Conduct safety checks to prevent harmful drug interactions

How can I access the app?

To use the app, you will need to create an Express Scripts® account. If you don’t already have one, creating an account is free and easy. You can also access the app’s tools and features through the
Express Scripts® website,
www.express-scripts.com.

Questions?

Do you have questions about your prescription benefits, or a specific question about prior authorizations for retail drugs?

Please call Viva Health Customer Service during regular business hours (Monday-Friday, 8:00a.m.-5:00p.m.) at 1-800-294-7780.

If you have questions after hours, or if you have a specific question about prior authorizations for specialty drugs or your home-delivery prescriptions, call Express Scripts® Customer Service at 1-855-778-1485.