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Customer Service

Southland Transportation Group

We are excited to offer Viva Health. We pride ourselves on offering customers competitive benefits, outstanding value, and quality providers. Since we started in 1995, Viva Health has grown to be one of the largest health plans in the State of Alabama. Viva Health is a Member of the UAB Health System.

Legal Documents

Wellness Benefits for Wellness Plans

Effective 1/1/2024 →

Amended 1/1/2023 →

Prescription Drug Rider- Wellness Plans

Certificate of Coverage

Summary of Benefits and Coverage

Summary of Benefits

Wellness ERISA Rider

Non-Discrimination and Language Accessibility Notice

Effective Oct. 2016 →

Additional Program Benefits

Bright Futures Preventive Pediatric Health Care Recommendations

Effective 2024 →

Recommended Immunizations for Adults 19+

Recommended Immunizations for Children from 7 to 18 Years Old

Recommended Immunizations for Children from Birth to 6 Years Old

Health Benefits FAQ

effective 1/1/2024 →

Teladoc Telehealth Services

Effective 1/1/2023 →

Teladoc Telehealth Mental Health Services

effective 1/1/2021 →

Pharmacy Policies - General

Effective 7/1/2024 →

Welcome to Viva

Appointment of Representative

Complaints Process →

SLDT